I have a license but not working Please Help

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gorhon
User
Posts: 5
Joined: 08-Nov-2007
# Posted on: 08-Nov-2007 12:32:36   

Hello

I buy it LLBLGen Pro. I recieved mail LLBLGenPro_1.license. file. And attachment save to C:\Program Files\Solutions Design\LLBLGen Pro v2.5 folder.

Program have error : the license is modified and therefore void. Application could not start.

How use this license. Please Help.

Attachments
Filename File size Added on Approval
screenerror.jpg 22,565 08-Nov-2007 12:32.42 Approved
stefcl
User
Posts: 210
Joined: 23-Jun-2007
# Posted on: 08-Nov-2007 12:42:07   

You should post all the details on the "Helpdesk" forum, it's secure.

Otis avatar
Otis
LLBLGen Pro Team
Posts: 39908
Joined: 17-Aug-2003
# Posted on: 08-Nov-2007 12:55:07   

It's likely because the special characters in the company name were mangled when the information was transported to the key generator (from the sales broker).

We'll update the db account and send you a new version of the license. Just a second.

Frans Bouma | Lead developer LLBLGen Pro
Otis avatar
Otis
LLBLGen Pro Team
Posts: 39908
Joined: 17-Aug-2003
# Posted on: 08-Nov-2007 13:00:30   

I've altered the name of the company in our db, and resent you the license. You should have received that email by now. I've tested this license as well, and it works. We've identified a tiny problem with some special characters in names so we'll address that a.s.a.p.

Frans Bouma | Lead developer LLBLGen Pro
gorhon
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Posts: 5
Joined: 08-Nov-2007
# Posted on: 08-Nov-2007 16:53:16   

I am not recieved any your mail?

gorhon
User
Posts: 5
Joined: 08-Nov-2007
# Posted on: 09-Nov-2007 08:39:18   

You send mail? Not recieved. Please again.

Aglaia avatar
Aglaia
LLBLGen Pro Team
Posts: 535
Joined: 07-Sep-2003
# Posted on: 09-Nov-2007 10:26:24   

I just resent it again. Should you still not receive it, could you please check any spam filters if it's stuck in there?

gorhon
User
Posts: 5
Joined: 08-Nov-2007
# Posted on: 09-Nov-2007 10:44:12   

Thank you i recieved. I will try.