Not able to install LLBLgen softwarre

Posts   
 
    
Abhi070290
User
Posts: 43
Joined: 25-Apr-2018
# Posted on: 25-Apr-2018 08:29:24   

I did uninstall LLBLgen 4.0 version from my machiine to install newer version 5.2 But now i am not able to install new version. Window is throwing up an error " Error! can't initialize plug-ins directory. Please try again later."

Please help !!

Otis avatar
Otis
LLBLGen Pro Team
Posts: 39747
Joined: 17-Aug-2003
# Posted on: 25-Apr-2018 08:55:22   

You downloaded the latest v5.2 installer from our website? You installed in a new folder ?

Frans Bouma | Lead developer LLBLGen Pro
Abhi070290
User
Posts: 43
Joined: 25-Apr-2018
# Posted on: 25-Apr-2018 09:12:30   

yes i have downloaded the v5.2 installer from LLBLGen website only and then installed it in my machine in October. And i have got the licence of this 5.2 version as well.

But yesterday some of the softwares got unistalled from my system including LLBLGen 5.2v rage

Now i am trying to reinstall it using the installer which was downloaded earlier, its throwing up this error again and again "Error! can't initialize plug-ins directory. Please try again later ... rage rage

Otis avatar
Otis
LLBLGen Pro Team
Posts: 39747
Joined: 17-Aug-2003
# Posted on: 25-Apr-2018 09:20:01   

please make sure the folder you're installing in is empty. It might be the folder you're installing in has a plugins folder which is in use by another program.

Frans Bouma | Lead developer LLBLGen Pro
Abhi070290
User
Posts: 43
Joined: 25-Apr-2018
# Posted on: 25-Apr-2018 09:36:22   

Hi Otis,

Thanks for your quick replies. Actually i am not aware of the folder it is getting installed. I just have the downloaded installer zipped file (around 25mb). I am just using it to install the software.

Can you please brief me about the folders from Program files of Program files (x86) used for installation purpose??

Otis avatar
Otis
LLBLGen Pro Team
Posts: 39747
Joined: 17-Aug-2003
# Posted on: 25-Apr-2018 10:02:25   

The installer is a .exe which you run and which lets you select the folder to install in. If you have a zip the installer .exe is inside the zip file

Frans Bouma | Lead developer LLBLGen Pro
Abhi070290
User
Posts: 43
Joined: 25-Apr-2018
# Posted on: 25-Apr-2018 10:26:52   

Yes i know installer is an exe otis. and here goes my concern when i am clicking on this exe file to install the application, its simply throwing this error which i have mentioned earlier.

its not asking me to select a folder for installation.

Abhi070290
User
Posts: 43
Joined: 25-Apr-2018
# Posted on: 25-Apr-2018 10:29:44   

when i googled about this error, i came to know that its regarding permission of Temp folder.

But when i checked my permisson of temp folder, i have full control over it. So this couldnt be the issue now.

i am still stuck rage

Otis avatar
Otis
LLBLGen Pro Team
Posts: 39747
Joined: 17-Aug-2003
# Posted on: 25-Apr-2018 11:00:15   

Ah I thought it was an error during install as we too have a plugins folder, hence my confusion. It's apparently an error of the installer system. Indeed it looks like a temp folder problem. You went to %TEMP% and checked permission? There might be multiple temp folders, please check %TEMP% and the permissions.

Other than that, I have no idea how to solve it, it's never been a problem before in 15+ years and many many installations. Running the installer as administrator might work

Frans Bouma | Lead developer LLBLGen Pro
Abhi070290
User
Posts: 43
Joined: 25-Apr-2018
# Posted on: 26-Apr-2018 08:17:53   

Hi Otis,

I have tried each and everything and still not able to install LLBLgen software.

Is there any way i can change the path of installationof LLBLgen software so that it wont use temp folder.??

Abhi070290
User
Posts: 43
Joined: 25-Apr-2018
# Posted on: 26-Apr-2018 08:21:40   

And yes i have checked my %temp% folder permission. I do have full control over this folder. If you want then i can share a screenshot of my temp folder permission as well simple_smile

Abhi070290
User
Posts: 43
Joined: 25-Apr-2018
# Posted on: 26-Apr-2018 08:25:31   

If possible can you please tell me in what are the folders generated or being used by LLBlgen software in program files and program(x 86)

I will try to give a check that previously created folder by LLBLgen software are empty and there is no plugins left in them...

Otis avatar
Otis
LLBLGen Pro Team
Posts: 39747
Joined: 17-Aug-2003
# Posted on: 26-Apr-2018 10:01:42   

it installs things in program files (x86)\Solutions Design\LLBLGen Pro v5.3 that's basically it.

You could try installing it on another computer and copy the folder over and place the license file in the folder.

Frans Bouma | Lead developer LLBLGen Pro
Abhi070290
User
Posts: 43
Joined: 25-Apr-2018
# Posted on: 01-May-2018 11:46:41   

Actually when i unsintalled previous version of LLBLgen 4.0, Solution design folder didnt get deleted at that point of time.

I have to delete it manually to resolve this directory error.

after that i was able to download new version LLBlgen 5.2

Thanks For your help Otis as i wasnt aware of this 'Solution Design' Folder.

Now i will be creating a new thread with more queries related to migration of code from 4.0 to 5.2 stuck_out_tongue_winking_eye